Great Ormond Street Hospital (GOSH)
Great Ormond Street Hospital for Children NHS Foundation Trust
4th Floor, Variety Club Building (VCB)
Great Ormond Street
London WC1N 3JH
|Parent /Family Liaison Contact
|Main Hospital and extension
|0207 405 9200
|Unit Contact Number
|0207 829 8812
Our NICU is called Dolphin Ward. We are the designated Neonatal Surgical Intensive Care Unit for the North Central area of London and provide specialist care for babies diagnosed both antenatally and postnatally with a wide variety of surgical conditions. We also admit neonates requiring review, management, and care by the multi-disciplinary team such as heart conditions, brain, eye, airway, kidney and metabolic problems, and those requiring respiratory support from London, surrounding areas and across with UK and worldwide.
We aim to be welcoming, expert, helpful and collaborative with the families in our care and we have a great range of speciality teams in our hospital who support us to provide expert research led care. Our NICU is run by a highly qualified multidisciplinary team that includes Neonatal Consultants, Neonatal Registrars and Advanced Nurse Practitioners, Family Liaison Nurses, Physiotherapists, Occupational Therapists, Speech and Language, Pharmacists, Ward Administrators, Housekeepers, and a full complement of skilled Nurses. In addition to our staff, NICU has a team of volunteers who work alongside ward staff and contribute to the care and wellbeing of families on NICU.
We have a ward round twice a day, in the mornings from 09.00 and the afternoons from 16.00. Parents are welcome to remain at the bedside during our ward rounds. You are invited to ask questions about your baby’s care, but we may ask that the Consultant updates you after the ward round during busy times.
A midwifery clinic is held in the hospital 3 times a week for postnatal checks for our newly delivered Mums. We have breast feeding advisors and we provide kits for mums to express. There is an expressing room close to NICU and mums can also express at the bedside.
We aim to provide Hospital accommodation for both parents while their baby is with us in NICU, this accommodation is within walking distance of the hospital and is free of charge except for a small refundable key deposit.
We have a sitting room for parents and visitors on the corridor outside NICU. This is shared with our PICU. This room has facilities to make tea and coffee, and there are 2 unisex toilets for parents and visitors close to this room.
We also have our Lagoon area on Level 2 where meals can be purchased and necessities bought from the GOSH shop. The “Disney Reef” provides a play area for visiting siblings.
We are very lucky to be supported by a team of Family Liaison Nurses, who are an invaluable support to parents, and help us to link in with Parental Psychology, Social Workers, Play Therapists, Music therapists and the Parental massage sessions.
Our hospital has a gorgeous chapel and the multi-faith chaplaincy team offer spiritual, religious and pastoral care to families of all faiths and none. They provide a 24 hour on call service. We can provide assistance with interpreters to give our families effective communication during updates and important conversations.
NICU has a security entry phone system. You will only be able to come into the ward once a member of staff has verified your identity. In the interests of patient safety and security, it is extremely important that security doors are not left open and anyone entering the ward has been checked by a member of staff. If you are suspicious of anyone on the ward, please contact a member of staff immediately.
You can access our complimentary WiFi using your devices on our public network.
We can provide post-delivery mothers with access to borrow a wheelchair for a short period of time. Please speak to your bedside nurse and family liaison teams.
We are a Level 3 Neonatal Intensive Care Unit. We provide specialist care for babies with a wide variety of medical and surgical conditions, and those who require advanced respiratory support.
We allow round the clock access for parents, but request all other visitors to visit between 10.30-21.00. Visitors must be accompanied by a parent. Siblings of our patients may visit under adult supervision, but we do not allow any other children. We request only 3 visitors at any one time in the bedspace, including parents and that anyone with an infection should not visit.
In the afternoons between 14.00-16.00 we have a 2 hour Quiet Time where the lighting is reduced and we promote Parental bonding.
Coats are not allowed on NICU. Please use the coat hooks next to the Parents room. We provide lockers for parents’ belongings next to the Parents room, which require a refundable pound coin.
Faith Leaders & Chaplaincy
Our hospital has a gorgeous chapel and the multi-faith chaplaincy team offer spiritual, religious and pastoral care to families of all faiths and none. They provide a 24 hour on call service.
Hospital canteen – “The Lagoon”
Nearest tube stations are Russell Square (Piccadilly Line), Holborn (Central & Piccadilly Lines).
Several bus routes are a short walking distance from the hospital
Car parking permits available for parents.
Central London congestion charging zone.
Families who meet the criteria may qualify for reimbursement of travel costs.