Queen Elizabeth Hospital

Address

Queen Elizabeth Hospital

Lewisham and Greenwich NHS Trust

First Floor, A Block

Stadium Way,

Woolwich,

London SE18 6QH

What 3 Words

Key Contacts for Parents

TITLE NAME
Clinical Lead and Head of Nursing Julia Croft
Neonatal governance manager Robin Capistrano
Lead Consultant Dr Sidhartha Paliwal
Senior/Lead Nurse N/A
Matron N/A
Parent /Family Liaison Contact Louisa Mayfield, Michelle Johns
Main Hospital and extension 020 8836 6000 ext 4531
Unit Contact Number 020 8836 4531

Parent support group

See Unit notice board for dates

Unit Facilities

1 en-suite parent room for overnight stays prior to discharge
Parent room with kitchenette
Cot side expressing with side rooms if preferred

Unit Services

Our Trust has Local Neonatal Units (Level 2’s) at both QEH and UHL which care for babies who are born sick or prematurely from 27 weeks’ gestation with a weight of over 800grams.
The units form part of the South London Operational Delivery Network with clear pathways of care across the sector, working cohesively with the Evelina and King’s College Hospital Neonatal Intensive Care Units.
The Senior Matron and PDN are members of the London Neonatal Delivery Network. This enhances collaborative working with other Trusts, NHS England, commissioners and other clinical networks to ensure the best care for young babies.

At the Neonatal Unit, QEH, we have:
• A dedicated Discharge Co-ordinator Team who facilitate the smooth transition from the unit to home, especially for babies that require complex and/or multidisciplinary support.
• All our junior staff are encouraged and supported to undertake the Neonatal course to increase their specialist skills.
• A team of clinicians, nurses and allied health professionals who deliver dedicated and specialist care to our vulnerable babies.
• Senior clinical nurses who additionally provide practice development education, training and support.
• A team of consultants who will specialise in both Neonatal and general paediatric care.
• We have achieved the bronze level accreditation for BLISS and are working towards the silver award.

Visiting and Unit access

24 hour access to parents
From 14:00- 21:00 hrs for siblings and Grandparents
Flexibility on request

Faith Leaders & Chaplaincy

The Chaplaincy and Spiritual Care team offer spiritual and religious support to patients, relatives and staff whether they are religious or non-religious. They can also provide a supportive, confidential listening ear to those who are non-relgious who need someone to talk to
The service is available 24 hours a day, 365 days a year, across both hospital sites. The chaplains operate an on-call system so ward staff can contact them out of hours via the main switchboard at both hospital sites.
Among the team there are representatives from the following faiths: Hinduism, Christianity (various denominations), Sikhism and Islam. If a patient needs support from a different faith the team have good local links with other world faiths as well as non-religious groups eg Humanists.
The team aims to deliver consistently excellent standards of spiritual care. To achieve this they offer:
• A number of trained chaplaincy volunteers who support the work
• Bedside ministry (prayer, Holy Communion, anointing)
• Emergency baptisms or special naming and blessing services for babies
• Support to the dying, the deceased and their families
• Staff support, including training and arranging staff memorials
• Help with arranging emergency weddings or renewal of marriage vows
• Resources for patients eg Holy Scriptures, prayer beads, prayer
Queen Elizabeth Hospital
Chaplaincy office location: Ground floor, close to the main reception.
T: Ext 6831 or 0208 836 6831 (an answerphone service is available on this number).
Bleep: 6370 for urgent referrals.
E: tlh-tr.chaplaincyuhl@nhs.net

Hospital’s Main Website

Our Unit Charity

Hospital Information

Facilities at Queen Elizabeth Hospital
There are a wide range of useful facilities at Queen Elizabeth Hospital, including places to eat and a shop.

Places to eat
Restaurant
Ground Floor, near West Entrance
Everyday
7:00am – 6:30pm for staff
Café Tempo
Main Reception
Monday to Thursday, 7.30am – 8.00pm
Friday, 7.30am – 6.00pm
Saturday and Sunday, 10.00am – 6.00pm
Shops
WHSmith – Newsagents
Main Reception
Monday to Friday, 8.00am – 8.00pm
Saturday, 8.30am – 7.30pm
Sunday, 9:00am – 7.00pm
Cash machine
There is a cash machine next to WHSmith in Main Reception on the Ground Floor.

Travel Information

There are a number of ways for you to get to Queen Elizabeth Hospital quickly and easily, including by bus, train, car or bike.

By bus
A number of buses stop outside or close to the hospital, including: 161, 178, 244, 291, 386, 469, 486.
Plan your journey >>

By train
Charlton, Woolwich Dockyard, and Woolwich Arsenal are only a short bus ride away from the hospital.
Find out train times >>

By car
There are pay and display car parks at the hospital. If you have a sat nav, you can enter the postcode SE18 4QH.
Car parking at Queen Elizabeth Hospital >>

By bike
There are a number of cycle racks at the hospital. You can view local cycle routes on the Greenwich Council website.
Cycle routes in Greenwich >>

Car Parking
Find out about parking at Queen Elizabeth Hospital.
Parking information >>
Plan your journey

Useful Maps
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• Google Maps

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