Effective communication using empathy – 30 minute webinar

Effective communication using empathy

Demonstrating empathy, thinking about others’ perspective. Understanding what others may be communicating…  Slowing down and thinking about where parent is at; regulating self, then curiosity communicate. E.g. palliative care, sharing information

About our Quick Wins Webinars Series

A series of short (30-minute) webinars with a focus on practical skills to use in your everyday practice on your neonatal unit.

Looking for small changes that create big impact? These 30-minute sessions give you practical skills you can use straight away in your neonatal practice. Designed for busy staff, each webinar focuses on real-life conversations, supporting parents, managing emotions, and building stronger relationships across the team.

Easy to join, easy to use, and designed for busy clinical teams. 

Join us for our other Quick Wins Webinars

21st January –  Active listening
18th February – Effective communication using empathy
18th March –  Validating emotions
15th April –  Responding when someone is angry
20th May –  Helping parents who struggle with their mental health
17^th June  – Supporting colleagues through difficult times
15^th July – Finding balance at work with your own emotions
19^th August – Holding the baby in mind
16^th September – Helping families cope with uncertainty
21^st October – The power of language when caring for others
18^th November – Repairing the relationships when things go wrong
16^th December – How can psychological professionals help?